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tomdkat



Joined: 03 Nov 2009
Posts: 5

PostPosted: Tue Nov 03, 2009 5:48 pm    Post subject: Storm 2 9550 Reply with quote

When will telenav be available for the new storm? What version will it be?
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Jonathon-TeleNav
Site Admin


Joined: 21 Nov 2008
Posts: 107

PostPosted: Wed Nov 04, 2009 9:04 am    Post subject: Re: Storm 2 9550 Reply with quote

tomdkat wrote:
When will telenav be available for the new storm? What version will it be?



Hello tomdkat,

The new Storm is not a supported device. We are not able to provide and ETA on if or when this device will be supported for the Telenav service. Please let us know if you have any further issues or questions. Thank you!
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tmurphy171



Joined: 06 Nov 2009
Posts: 1

PostPosted: Fri Nov 06, 2009 11:58 am    Post subject: Reply with quote

So what are paying customers such as I to do who have upgraded their blackberry to a Storm 2? Cancel our accounts and use Verizon Nav? This is a constant issue with Telenav and new phones, Telenav doesn't support it on release and they never know when they will. Its seems like it always a big mystery.
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Jonathon-TeleNav
Site Admin


Joined: 21 Nov 2008
Posts: 107

PostPosted: Fri Nov 06, 2009 1:50 pm    Post subject: Reply with quote

tmurphy171 wrote:
So what are paying customers such as I to do who have upgraded their blackberry to a Storm 2? Cancel our accounts and use Verizon Nav? This is a constant issue with Telenav and new phones, Telenav doesn't support it on release and they never know when they will. Its seems like it always a big mystery.



Hello tmurphy171,

We are not aware of devices being supported until the day that they become a supported device for our Telenav service. Please let us know if you have any further issues or qustions. Thank you!
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Darkfire



Joined: 10 Nov 2009
Posts: 1

PostPosted: Tue Nov 10, 2009 7:03 am    Post subject: Storm 2 support Reply with quote

I guess the answer to your question is: Yes you should cancel your Telenav account and use VZ Navigator, that is what I am doing because I don't want to pay for something I can't use.
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Jonathon-TeleNav
Site Admin


Joined: 21 Nov 2008
Posts: 107

PostPosted: Thu Nov 12, 2009 9:33 am    Post subject: Re: Storm 2 support Reply with quote

Darkfire wrote:
I guess the answer to your question is: Yes you should cancel your Telenav account and use VZ Navigator, that is what I am doing because I don't want to pay for something I can't use.


Darkfire is correct. There is really no point in paying for a service you cannot use on your current mobile device. Again, we do not have an ETA on if or when the new BBstorm will become a supported device. Please let us know if you have any further questions or issues. Thank you!
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tomdkat



Joined: 03 Nov 2009
Posts: 5

PostPosted: Thu Nov 12, 2009 5:45 pm    Post subject: Reply with quote

I am glad my Telenav accout is free! I will wait it out

Very Happy
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