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MBENNETT
Joined: 12 Nov 2007
Posts: 1
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 Posted: Mon Nov 12, 2007 4:15 pm Post subject: Speaker phone for GPS Navigation System |
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I'm very dissappointed that the head phone jack in the Blackberries are not ativated when using the GPS Telenav. With a simple 4$ adapter cord jack from Radio Shack, you could plug one side into the blackberry headphone jack and the other into the jack input of your vehicle and this allows for the Telenav GPS voice to amplify thru your car stereo system. Most new cars now have the auxilary jack already equipped. It's bad enough that the Blackberry was designed with the speaker on the back of the unit so you can't hardly even here the Telenav voice giving you directions. This should be a no brainer redesign for the upcoming new Telenav software package.
I would like a reply back concerning this matter. Thank you! |
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Gina-TeleNav
Sr. Member
Joined: 12 Oct 2005
Posts: 2557
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| Posted: Mon Nov 12, 2007 4:55 pm Post subject: |
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I understand your frustration and thank you for your suggestion, MBENNETT.
At this time, neither wired nor wireless headsets are supported for use with TeleNav GPS Navigator, in part due to the many differences in external audio hardware.
_________________
Gina
TeleNav, Inc.
Always find your way™
TeleNav GPS Navigator | 888.353.6284
TeleNav Track | 888.353.6282 |
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mejmea
Joined: 16 Dec 2007
Posts: 1
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| Posted: Sun Dec 16, 2007 9:32 pm Post subject: |
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| Gina-TeleNav wrote: |
At this time, neither wired nor wireless headsets are supported for use with TeleNav GPS Navigator, in part due to the many differences in external audio hardware. |
Dear Gina,
I am taking advantage of Telenav's 30 day free trial (thank you for offering it) and am comparing it with Mapquest Navigator on a Blackberry Curve/8300. Both products have significant strengths and weaknesses relative to each other but I have to say that, with all due respect, I find your answer to be confusing as well as frustrating. Specifically:
1) The confusing part is that the Telenav GPS navigator manual for Blackberry has a specific instruction in it indicating that you should push the $ (i.e. speakerphone) key while in navigation mode to be able to hear the audio through your bluetooth headset (see the top of page 50). That would seem to indicate that audio through the bluetooth headset is supported yet you say that it is not. In the real world, my experience is that this only "sort of" works because when using this method the first several words of the instructions are lost and so, in effect, it's not all that helpful (e.g. an instruction of "Go 1.7 miles and exit to the right" becomes "0.7 miles and exit to the right"). In all fairness, however, the same is true with Mapquest Navigator (albeit not quite as bad).
2) The frustrating part is that supporting a plug-in headset would seem to be an obvious feature to include and does not seem to be something that should be difficult to do. If someone plugs something into the audio port then the sound should simply be routed out that path - after all, that's why they plugged in the headset to begin with. In addition to being able to route the audio through the car sound system as Mbennett suggested, there are times when a wired headset may be desirable either in the car or, for example, if you are using Telenav for a walking route and don't want to broadcast the route through the speaker phone and disturb everyone around you and/or be embarrassed when your phone suddenly blurts out a direction. Mapquest Navigator works fine with a wired headset or with plugging it directly into the car system so it is certainly possible.
3) At a minimum I'd like to suggest that finer increments of volume control be provided (although I don't think that is a complete solution). On the Blackberry 8300 there does not seem to be a happy medium between "so loud that the voice is severely distorted" and "not quite loud enough".
Telenav has several strengths relative to Mapquest Navigator including the ability to zoom and pan the display and fewer keystrokes to accomplish various tasks. Mapquest's advantages include a better display of the pertinent information (in my opinion), better audio support (see above), and for the time being at least, it's half the cost. Unfortunately, neither one of them is perfect but hopefully the competition will improve both products. Personally I'm on the fence as to which one I should keep in the long run but I think that fixing the audio issues would go a long ways towards pushing Telenav ahead for many people (or at least me!  ).
Thank you. |
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Gina-TeleNav
Sr. Member
Joined: 12 Oct 2005
Posts: 2557
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| Posted: Mon Dec 17, 2007 11:02 am Post subject: |
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Thank you for your input, mejmea.
_________________
Gina
TeleNav, Inc.
Always find your way™
TeleNav GPS Navigator | 888.353.6284
TeleNav Track | 888.353.6282 |
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Douglas Baumwall
Joined: 25 Dec 2007
Posts: 5
Location: 33131
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| Posted: Tue Dec 25, 2007 5:02 pm Post subject: Speaker phone for GPS Navigation System |
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Don't feel bad, I have a Verizon Blackberry 8130 [not supported] and there is no audio at all. I guess I'll have to find another GPS solution.
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Douglas |
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Gina-TeleNav
Sr. Member
Joined: 12 Oct 2005
Posts: 2557
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| Posted: Wed Dec 26, 2007 9:22 am Post subject: |
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Douglas Baumwall:
At this time, the Verizon Blackberry 8130 is not supported for use with TeleNav GPS Navigator. Attempting to install a build for a different handset may cause the application -- or the entire phone itself -- to not work as intended.
_________________
Gina
TeleNav, Inc.
Always find your way™
TeleNav GPS Navigator | 888.353.6284
TeleNav Track | 888.353.6282 |
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Arnold
Joined: 21 Apr 2008
Posts: 3
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| Posted: Mon Apr 21, 2008 5:19 am Post subject: Audio on Blackberrry |
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I too have been using Telenav on some of our companies Blackberry 8703e phones.
The largest reason for not deploying enterprise wide has been the audio support.
I can understand some of the complexities with Bluetooth, but by not being able to direct the audio through even a wired headset one is left with a poor quality and often difficult to hear navigation.
It would also be nice to follow directions without blasting the riders in the car with those directions as well.
Now hearing that Telenav does not fully support the 8130 or 8830 devices does not offer any long term solution for us Blackberry users. |
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Mike-TeleNav
Site Admin
Joined: 01 Dec 2005
Posts: 115
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| Posted: Tue Apr 22, 2008 9:19 am Post subject: |
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We'll put this suggestion up to the development team again.
_________________
Mike
TeleNav, Inc.
Always find your way™
TeleNav | 888.353.6284
TeleNavtrack | 888.353.6282 |
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MCC
Joined: 17 Jan 2008
Posts: 3
Location: Michigan - USA
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| Posted: Mon May 05, 2008 3:38 pm Post subject: External Voice On a BlackBerry |
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| Quote: | Gina-TeleNav wrote:
At this time, neither wired nor wireless headsets are supported for use with TeleNav GPS Navigator, in part due to the many differences in external audio hardware.
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Got Big News for the support staff, and in an effort to be fair, the support staff may not actually be aware of the current situation regarding external voice options on the BB's.
First, this claim that due to differences in external audio hardware is the problem is simply not true!
Headsets do NOT vary as far as "external audio hardware" is concerned!
They all have three or four wires made of copper, and they all physically connect the exact same way. They are all magnet based drivers that produce the sound.
We all see that many applications do have external voice via Bluetooth or a 1/8 input jack on a BB and do this very well. Further more TeleNav Has Been Confirmed To Work via 1/8 external output jack but only for a few seconds.
If anyone wonders if I am accurate on this claim, try this little test.
1. Turn on TeleNav on your BB.
2. Select: Drive To, Choose a location, and Get the route so the TeleNav application is running.
3. Press the AS or Voice Repeat key to hear the navigation voice on the BB through the internal speaker. (works via internal speakers)
4. Now grab your stock wired earpiece you got with your Berry and plug it in to the 1/8 jack on the BB right after hitting the AS/Audio key and you will hear the sound through the external connection for a couple of seconds before it reverts back to internal.
5. Note this only works by using the same sequence mentioned above and has to be replicated each time for this to work. In other words you have to unplug the 1/8" headset/earpiece jack each time, hit the audio key and quickly plug the headset/earpiece back in to hear the audio for a few seconds.
If it was not possible to have external audio for TeleNav then this could not happen. Period
It is possible... and can be implemented via a knowledgeable and skilled programmer that has experience working with java based applications for pda's and surprise! it would not even take that long to implement into the current builds as this is not a mystery build feature as evidenced by the many external audio enabled applications available and working properly on the current list of BB's. Do I hear any programmers out there willing to take on the challenge?
FYI: The reason I am upset about this is in part due to the fact that I have been trying to get past the low / internal phone only audio for a week now and after two Bluetooth purchases that would not carry TeleNav audio, and then today purchasing a wired amp and couple of speakers to run separate for this, just to find out when I get it all home that low and behold...the TeleNav application does not lock to external voice audio when a 1/8 input is used and after a couple of seconds of working through the external 1/8 connection it reverts back to internal due to a bug or more than likely an oversight or lack of implementation in the build code for the versions we are all struggling with.
I would very much like to see some skilled coders/programmers get on this YESTERDAY and GET IT DONE!
Two features would make TeleNav number 1, Intelligent Routing and External voice via wired or Bluetooth. When you take a look at the concerns of the business crowd alone it must be PAINFULLY obvious to the TeleNav Company that they are loosing tons of potential revenue from all of the mega multi user corporations that are not using this service simply because of the lack of these two features. Wow talk about an incentive program to make it so people. Very cost effective to say the least.
BB Pearl-2 8130 on Sprint PCS CDMA Network
Pearl OS: 4.3.0.71 - Platform: 3.1.0.37
TeleNav Version: 5.1.0.88
Thank You, Craig C.
craig(at)magiccastlecreations.com |
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petefarrell
Joined: 22 Dec 2007
Posts: 2
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| Posted: Sat Jun 07, 2008 8:01 am Post subject: |
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I have got to agree with MCC. I have always thought the lack of support for blue tooth headsets was due to lack of effort and not insurmountable technical problems. The business case for the effort seems to be there. I have recently been considering spending $450 dollars for a TomTom with the traffic option and dropping my Telenav service. Make it so that I don't need to make this move.
Pete |
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Nunyabiz
Joined: 24 Jun 2008
Posts: 4
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| Posted: Tue Jun 24, 2008 7:13 pm Post subject: |
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In total agreement with last 2 post.
The voice from the internal speaker is not even close to loud enough when I am driving in my jeep, in fact I cant even hear that any voice is talking at all if I am going over 30mph.
There is NO EXCUSE for Blue tooth head phones not to work with the GPS voice.
I will keep the Telenav until until December if no change then Tom Tom it is.
Hate to stop service because otherwise I like it, but no blue tooth connection is a deal breaker. I know 2 other people that have said the same thing to me. |
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HardTop
Joined: 08 Feb 2009
Posts: 1
Location: Atlanta, GA
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| Posted: Sun Feb 08, 2009 2:51 pm Post subject: |
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| I, too, will add my wish for the compatibility with my blue tooth. I am using the Blackberry 8800 and love using the TeleNav, so far. It works with my hard-wired earpiece but I would prefer the bluetooth. |
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jsweeny
Joined: 24 Sep 2009
Posts: 1
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| Posted: Thu Sep 24, 2009 8:13 am Post subject: Bluetooth Headset and Speakerphone |
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| I too am shocked that this software/service is not properly implemented to fully integrate with the bluetooth capabilities of my Blackberry Pearl Flip. Integration shouldn't be a goal, it should be the only goal. By pairing my Blackberry with my Jabra SP700 speakerphone (with FM transmitter) I am able to listen to music from my Blackberry Media Player on my car audio. The Blackberry pauses and re-starts the music when calls come in and when I use Voice Command to place calls (hands free). I fully expected that GPS Nav would do the same - pause the music while sending its own set of voice commands to the SP700 and on through the car audio. Anything less is a complete failure to deliver. Oh, and on the topic of integration, when use GPS Nav while listening to music at best the music is paused by GPS Nav (never re-started though) and on at least one occasion Media Player was shutdown completely. Also, on at least one occasion, GPS Nav killed the stream of both Voice Command and Music Player to both the internal speaker and the bluetooth speakerphone - requiring a Blackberry re-start to correct. |
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liveinlove2112
Joined: 02 Nov 2009
Posts: 1
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| Posted: Tue Nov 03, 2009 11:53 am Post subject: |
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| HardTop wrote: | | I, too, will add my wish for the compatibility with my blue tooth. I am using the Blackberry 8800 and love using the TeleNav, so far. It works with my hard-wired earpiece but I would prefer the bluetooth. |
Agreed. I have the Blackberry 8330, and have had great experiences with TeleNav as well. If i run into any problems ill post them, but so far nothings wrong
_________________
-Kristina
Business Telephone Service and Telephone Service Noob.
Last edited by liveinlove2112 on Wed Nov 04, 2009 5:37 pm; edited 1 time in total |
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Jonathon-TeleNav
Moderator
Joined: 21 Nov 2008
Posts: 105
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| Posted: Tue Nov 03, 2009 12:20 pm Post subject: |
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All of your requests have been submitted to our feature request team. There is no ETA on if or when this will become a supporte feature. Thank you for all your suggestions!  |
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